Availability & Dispatch
If all your order is fully in stock, we usually aim to dispatch within 1-2 working days of processing (please note: we are closed weekends and bank holidays). However, this is dependent on the suppliers of the products purchased, leading to 2 days delivery on average. Accurate shipping dates will be provided with the product you purchase on the day of purchasing. Most deliveries are sent on a next working day service (subject to remote area postcodes). We are currently not offering Saturday deliveries.
Selecting item options on a product page displays a message to show if an item is in stock or, if not, an estimate of when the item will be available for dispatch. If the message displayed for an item is “Item in stock” it means, there is at least one available for dispatch. If you have ordered some items that are not in stock, then we would normally dispatch your order when all items are available.
Some of our larger products are not held in stock and are brought into order. In addition, many of our growers and artisan manufacturers produce in small batches, which sometimes means items are not always available for immediate dispatch. We provide an indication of the likely dispatch timescale for these items e.g., “1-2 weeks”, however from time to time this may take a little longer. Some of our exclusive ranges are made to order, these pieces will take a bit longer to create but are worth the wait.
Shipping costs
Currently all orders have free shipping.
Excluded Postcodes & Areas
We do not deliver to Remote Scotland – Northern Ireland, Ireland or any Offshore Islands or the following postcodes: BT – GY – HS – IM – IV – JE – PO (30-41) – ZE). We also do not deliver to PH, KW or PA.
We do not deliver to Channel Islands, Shetlands, Isles of Wight, Isles of Sicily & Orkney Island. However we can deliver up to the nearest port and the customer will have to arrange onwards delivery. For more information feel free to get in touch with us.
DELIVERY TO NORTHERN IRELAND & REPUBLIC OF IRELAND
Due to rising costs from the impact of Brexit, we are currently not delivering to Northern Ireland & Republic of Ireland, although this is subject to change.
INTERNATIONAL DELIVERY
We do delivery to all countries (outside of remote locations). Delivery dates and estimations will be provided after the order.
Company No.
14838654
Registered office address
Flat 67 Schomberg House, Page Street, London, England, SW1P 4BP